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Business Computer Solutions

In a world that is heavily reliant on automation and the power of computers how do businesses stay competative. Solve your problems by automating simple tasks.

Business IT Solutions
In todays world it has become impossible to create any business without a computer. Your entire company relies on the computation power of the internet in order for you to even get noticed. People will rarely come across your shop unless someone shares a picture of them in front of it on social media. To have a chance in the competitive world of business a company needs the best tech that it can afford. This is where IT Solutions come in to play. When a business operates purchasing the right software, subscribing to the best CRM or even hiring on the best IT specialist is not enough. Sometimes the company needs to educate itself in its own processes. This is where BardTech comes in. We will monitor your processes and evaluate the best course of action. Sometimes the simplest solution is the right solution. Sometimes you will be able to automate a mundane task that took you hours to finish but in order for us to make these solutions for you we need to spend time following your work flow.

Most software companies want to steer clear of any involvement with their customers and in truth their solutions do not fit any of the needs a customer may have which leads to them hiring on multiple people for simple tasks that they themselves could have done but due to time constraints they are now paying external services for something as simple as invoicing. If you already have Office 365 or Google Suite why not just automate certain elements and make your own invoices instead of paying for unnecessary softwares. You are already required to own a registered in certain parts of the world and then you will additionally pay for multiple software solutions which you will not even know how to use so you will need to hire on a specialist? This makes little sense, that is why BardTech searches for the best possible solution for your unique needs. We will evaluate what is done, how it is done and then we will create the perfect solution plan for you.

In conclusion, if you require a task to be simplified we can automate it for you so that you have more time to concentrate on your business rather than spending time inputting repetitive data into your computer. Have your servers and computers work for you rather than you having the hassle of inputting data repetatively but automating processess.

Post was last modified: October 13 2021 04:15:48 CST

Call Center Operations

The creation and operation of call centers with remote access for all users. VPN and cloud platform use for PBX machines using proprietary and open source systems.

Call centers
Call centers have become automated to the point where the initial IVR will answer all calls using a call bot with voice integration in order to assist a caller in reaching an end goal with speech input. In the old days this would require a living operator to answer the call and then physically relay the connection to the requested party. With digital PBX machines it has become extremely efficient when talking about call redirects and the monitoring/analysis of all incoming and outgoing calls. Today the most popular third party proprietary solution is CISCO, as they provide physical PBX machines which are pre defined with extensions and their own code variations. While Cisco is the leader in this industry there are lesser known solutions that are based of the open source asterisk build such as SANGOMA and their FreePBX. All of the aforementioned solutions require a Sip connection to a provider which in turn will require that certain standards be met before pushing a signal over to the PBX machine. What is great about this is that the system has been stream lined so as to allow different standards to interact unlike in the old days where an analogue line would require large PBX setups that would than have physical faults over time and would require physical recordings and much more. This have drastically changed where we even have smart phone (application) integration to allow remote connections to these systems. With the rise of data that is being pushed to these systems it is no wonder that updates are frequent to the software solutions for these new PBX machines.

Today any call center would only require one administrator and a physical on site technician in order to retain over a 100 phones. Most call centers that have equipment on site keep their PBX machines on remotely accessible servers while a small minority still house physical machines on site. With more and more of these devices being kept in locations where technicians are available the failure rate has been decreased to manageable levels. It is advised that PBX devices have backup hubs and secondary relays in order to remedy equipment failure and avoid down time.

BardTech offers on site and off site PBX devices and works with its partners to deliver all required equipment to the customer. From new VoIP phone installations, digital software for communication to full scale call center development, BardTech can deliver all required requests for PBX and VoIP equipment and consultancy.

Post was last modified: October 13 2021 04:15:12 CST

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